Canadian investors deserve a harmonized, fair, effective, and timely standard for complaint handling—regardless of where they live or which firm
Working Toward a Fair, Timely, and Harmonized Complaint Standard
Empowering Investors: Removing Barriers to Account Transfers
At FAIR Canada, we believe investors deserve a financial system that puts their interests first. That’s why we welcomed the
CIRO Shelves Client Data Project — A Setback for Evidence-Based Investor Protection
The Mutual Fund Dealers Association of Canada (MFDA), now part of the CIRO, once led the way in understanding retail
DIY Investing: Know the Risks Before You Trade
A recent Ontario court decision highlights an important point for do-it-yourself investors: when you trade on a DIY platform, you’re
Discretionary Trading Without a Client’s Consent – Lesson Learned
A recent enforcement case highlights why it’s important to understand your advisor’s authority. Advisors are not permitted to make trades for
Advisor Chargebacks: Why They’re Harmful and Should be Banned
Previously, we broke down how advisor chargebacks work and how they can distort the advice Canadians receive. In our latest comment
Making Complaint Handling Fair for Canadian Investors
Change is within reach for Canadian investors, and FAIR Canada is helping to lead the way. Together with other consumer