Robert Higginbotham the President, Europe for Fidelity International wrote an op-ed piece in the Financial Times recommending 5 steps to restore the faith of investors in the financial industry. He notes five areas in which progress can be made.
He asks, “Even were such a diverse distribution landscape achieved, consumers would still need greater clarity about which side of the fence their adviser sits: is the adviser acting as the agent of the consumer or of a product provider? This question matters because it forms the basis of the relationship between an intermediary and their client. Consumers need to know whether they are dealing with an adviser or a salesman.”
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